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Call to speak to a member of the team.
This voucher is valid for 12 months from the date of purchase. Holiday bookings can be made for the following year but these must be booked before the expiry date printed on this voucher.
The voucher can be used as payment towards holidays across all ranges of accommodation including touring. The value of this voucher is printed on the front.
If your selected holiday is of a lower value than the voucher issued, the balance will remain on your gift voucher unless on your arrival you request a transfer onto a fun card to be used in the restaurant and bar, arcade and launderette.
This voucher can only be redeemed on the phone by speaking with a member of our reception management team. Please call 01626 863411 to book. Only one voucher can be used per booking.
Our “Best Price Guarantee”. If you see your holiday cheaper through our website at any point up until arrival, call us on 01626 863411 on the day you see it and we will refund you the difference!
To view our full range of accommodation and holiday prices please head to our website www.ladysmile.co.uk
Refunds will be given at the discretion of the Management and will only be refunded within 1 month of purchase.
Prior booking is essential! Please contact us on the following number; 01626 863 411
Your voucher will arrive by email as a PDF attachment, please open the PDF attachment and print, the quality of the print finish will be determined by the print specification of your printer.
You will need a PDF reader to open the voucher. Many devices now come with a PDF reader natively installed, but if you have trouble opening the file, try downloading Adobe Acrobat Reader.
You will receive a VAT receipt a part of your order confirmation. In the event you need something more specific please contact us.
Yes please do contact us – we can amend or re-issue a voucher.
Vouchers can be retrieved from the system and re-issued, and should stay on your email and website account, but please do contact us as this is solely at the discretion of the manager on duty at the time of the query.
Vouchers cannot be refunded, we may be able to extend them at our discretion. Please contact us directly to enquire about this.
Experience vouchers are for a single transaction, whereas monetary vouchers can be part redeemed, and the balance will be carried forward to use at a later date. Please keep in mind that all vouchers expire within a year of purchasing.
Our booking system experienced a temporary glitch, resulting in some customers receiving an incorrect cancellation email for their holiday. We assure you that your booking is still active. We sincerely apologise for the inconvenience.
To verify your booking, please click here, or use the Check Booking button below, then enter your reservation number and surname.
Please do hold off on emailing us, as our team is working to address the issue promptly.
Gift Vouchers are redeemable against any Lady’s Mile or Oakcliff Holiday worth £250+.
Promotional vouchers can only be used once, no cash value or substitutions, no change will be given.
Voucher expires 31stDecember 2024.
Gift vouchers can be purchased at https://ladysmile.co.uk/product/holiday-voucher/
Whenever someone purchases a voucher for £100, they are automatically sent out another gift voucher for £25 (which needs to be sent in to bookings office/or scanned in and emailed).
If the holiday is purchased online, we will refund the £25 once the voucher has been verified.
Dawlish Warren Life Saving club put a plea on Facebook on the 5<sup>th</sup> of April this year for funds to help the club after seeing their fundraising efforts suffer due to covid over the past two years, Dawlish Life Saving Club posted that they faced an uncertain future, Lady’s Mile Holiday Park and Oakcliff Holiday park owner Jason Jeffery contacted the club’s secretary and offered to help and secure the club’s future with a rolling 2-year funding agreement.
Dawlish Warren lifesaving club have been training beach lifeguards, first aiders, and children from age 7 at the Warren for over 55 years. During the summer season and busy bank holidays they provide a voluntary lifeguarding service both independently and alongside the RNLI. As well as suppling lifeguard cover for numerous open water swimming events, Triathlons and even music festivals all over the country.
Jason Jeffery owner of both Lady’s Mile Holiday Park and Oakcliff Holiday park said “we appreciate all the hard work the committee and the members do to keep the beach safe for our guests and local residents over the summer. We are proud to sponsor the club who are keeping our community safe.
Club Chairman Gareth Jones said “Our club is thrilled with our new sponsors, their community values reflect our own and have enabled us to invest in vital lifesaving equipment to help train new lifeguards and save lives on our beautiful beach and the local area.”
